On April 1, 2024, Erik Anderson, Senior Manager of Product Support, Yichu Zhang, Manager of Product Support Operations, and Marketing Research Consultant Xuming Wang from MWM Germany visited our company. The purpose of this visit is to conduct in-depth discussions on the business support of the after-sales service team.

Accompanied by Mr. Chen Yifeng, the Managing Director of Tide Power, and Mr. Luo Youlian, the Vice President of Sales, the executives of MWM Company visited our company's production base in China. Subsequently, both sides held an exchange and discussion meeting.

At the meeting, the MWM executive team had in-depth exchanges and discussions with our senior management. The representative of MWM introduced the practice and successful experience of the enterprise in the field of after-sales service in Germany, gave high praise to the professional spirit and practical measures of Tide Power's service, and exchanged valuable opinions with the Tide Power team on further improving service quality and strengthening technology sharing.

At the end of the meeting, both parties unanimously stated that they will continue to strengthen strategic cooperation and share best practices in the future. Through resource sharing and technological complementarity, they will jointly improve product energy efficiency performance, continuously strengthen after-sales service team support, and enhance the company's business competitiveness and customer satisfaction.

This meeting marks a new stage in the cooperation between Tide Power and MWM in the field of after-sales service. In the future, we will continue to take the concept of customer first as the cornerstone, strive to build an industry benchmark after-sales service system, and help customers achieve maximum energy efficiency and continuous growth of business value.

#Tide Power, #MWM, #service, #after-sales